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💁‍♂️How to Get Help & Support🤔

If you need help with Click, this is where you get it.

Written by Pat Toohey

How to Access Help, Support, and Product Tours in Click

1. Open the in-app chat for immediate support

  • On any page in Click, look to the bottom-right corner.

  • Select the blue circle to open the chat.

  • Use this option when you want to contact support quickly.

2. Find help articles from the left-side menu

  • Open the left-hand menu.

  • Under Resources, click the link to Help articles.

  • These articles provide written instructions and answers to frequently asked questions.

The left sidebar with the Resources group open, listing Help articles, Contact support and Product Tours

All three ways in sit together under Resources in the left menu.

3. Use the Contact support button to reach chat

  • In the Resources section, select Contact support.

  • This takes you to the same chat support option as the blue circle in the bottom-right corner.

  • Use whichever entry point is easiest for you.

4. Launch product tours for guided walkthroughs

  • In the Resources area, choose Product Tours.

  • These tours guide you step by step through different functions of Click Contracts.

  • Use them when you want a guided, self-service walkthrough.

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